Terms of Service

These Terms of Service (also our end-user licence agreement, “EULA”) are an agreement between you and Craving Solutions (“we”, “us”), based in India. Craving Studio is the games brand of Craving Solutions. They apply to every mobile game we publish (each a “Game”), including the games listed in section 18.

By installing or playing a Game, you agree to these terms and to our Privacy Policy. If you do not agree, please do not play.

You must be at least 13 years old to play our Games, unless a Game’s store page sets a different age. If you are under 18 (or under the age of majority where you live), you may play only with the consent of a parent or guardian, who agrees to these terms for you.

We give you a limited, personal, non-exclusive, non-transferable, revocable licence to install and play our Games on devices you own or control, for your own non-commercial entertainment. We keep all rights we do not give you in these terms.

You agree not to:

• cheat, or use hacks, bots, scripts or tools that change how a Game works;
• copy, change, decompile or reverse engineer a Game, except where the law allows this and cannot be limited by contract;
• use or share modified or unofficial versions of a Game;
• use bugs or errors to gain an advantage (please tell us about them instead);
• sell, rent, sublicense or share a Game or your in-game items;
• use a Game in any way that breaks the law.

Our Games may have in-game items such as coins, gold, gems, helpers and themes (“virtual items”). Virtual items:

• have no real-world value and are not your property;
• cannot be sold, transferred, or exchanged for real money or anything of value;
• give you only a limited licence to use them in the Game. We may change, rebalance or reset them (for example, to fix a bug or balance a Game).

There are no real-money purchases in our Games today. If we add them in the future, they will be made through Google Play. Purchases will be final, except where the law or Google Play’s refund policy says otherwise.

Where a Game has reward spins (such as a lucky wheel) or a daily bonus, they give in-game rewards only (such as in-game coins, gems and helpers). They never use real money, you cannot pay real money to spin, and the rewards have no cash value and are never real prizes. They are not gambling.

Results are random, using chances that we set. We may change the chances, the rewards and the rules of these features at any time.

There are no ads in our Games today. If a Game adds ads in the future, they will come from other companies. Rewarded ads (ads you choose to watch for an in-game reward) will always be optional. We are not responsible for the content of ads or for other companies’ websites or apps that an ad may lead you to. Our Privacy Policy explains how we would handle ads.

Our Games save your progress only on your device. There is no account and no cloud backup. If you uninstall a Game, clear its data, or lose or reset your device, your progress is lost and we cannot bring it back. We do not give compensation for lost progress or items.

We may update a Game, add or remove features or content, or change how it works. Some updates may be needed to keep playing. We do not promise that a Game will always be available, work on every device, or be free of errors. We may stop offering a Game at any time.

Our Games and everything in them, including their art, sounds, music, code, names and logos, belong to Craving Solutions or its licensors and are protected by law. Third-party software and fonts are used under their own licences.

If you send us ideas or feedback, we may use them freely, without paying you or giving you credit. Thank you for helping us make our Games better!

To the extent the law allows, our Games are provided “as is” and “as available”, without any warranties of any kind, whether express or implied, including warranties of quality, fitness for a particular purpose and non-infringement.

To the extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for loss of data, progress or virtual items.

To the extent the law allows, our total liability to you for all claims about a Game is limited to the higher of: (a) the amount you paid us for that Game in the 12 months before the claim (today this is zero), or (b) INR 1,000.

Nothing in these terms limits any liability that cannot be limited by law, or your rights as a consumer under the law of the country where you live.

To the extent the law allows, you agree to cover our losses and costs if a claim is made against us because you broke these terms or the law while using a Game.

You can stop using a Game at any time by uninstalling it. We may end or suspend your licence if you break these terms. When these terms end, you must stop using the Game. Sections that by their nature should continue (such as virtual items, intellectual property, disclaimer, limitation of liability and governing law) continue to apply.

These terms are governed by the laws of India. Any dispute will be handled by the competent courts in India. Before going to court, please contact us so we can try to solve the problem together.

If you live outside India, you keep the consumer protection rights that the law of your own country gives you, and you may also be able to bring a claim in your local courts.

If you get a Game from Google Play, the Google Play Terms of Service also apply. These terms are between you and Craving Solutions, not Google. Google is not responsible for our Games or their content.

• 

  TenStack (“Coin Sort & Merge - TenStack”): rated Teen (the game has a Lucky Wheel that uses in-game coins only, never real money). Published by Craving Solutions, developed by Frostleaf.

• Severability: if a court finds part of these terms invalid, the rest still applies.
• Whole agreement: these terms and our Privacy Policy are the whole agreement between you and us about our Games.
• No waiver: if we do not enforce a term right away, we can still enforce it later.
• Transfer: you may not transfer these terms. We may transfer them, for example if a Game gets a new publisher, without reducing your rights.

We may change these terms. We will update the “Last updated” date and, for important changes, give notice on this website and in the Game’s update notes before they apply. If you keep playing after a change, you accept the new terms.